SMS Policy

SMS / MMS Communications

By opting into SMS Communications from CHAD’S WATER WORKS PLUMBING LLC, you agree to receive text messages at the phone number you provide. These messages may include appointment scheduling, service updates, installation reminders, support notifications, and billing alerts to keep you informed.

Mobile Messaging Privacy & Data Usage

We respect your privacy. We do not share SMS content with third parties. We only use your personal information (PII) to transmit your mobile messages and respond to you if necessary. This includes, but it is not limited to, sharing PII with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE WEBSITE OR THE SOLUTIONS TO ANY THIRD PARTY.

Nonetheless, we always reserve the right to disclose any information necessary to satisfy any law, regulation, or governmental request, avoid liability, or protect our rights or property in accordance with applicable data protection laws.

By providing your telephone or cell phone information, you knowingly and voluntarily agree to indemnify CHAD’S WATER WORKS PLUMBING LLC and its affiliates against any claims arising from SMS communications.

Wireless carriers are not responsible for delayed or undelivered messages, which may occur due to factors outside carriers’ control.